Designing for e-commerce stores

Here’s a few ideas to make sure the your store performs better and has every chance for conversion.

1. Keep the website design simple and easy to navigate, with a clear hierarchy of information.
2. Use high-quality images and videos to showcase products.
3. Make the checkout process as quick and easy as possible, with minimal required information.
4. Use clear and prominent calls to action, such as “Add to Cart” or “Buy Now.”
5. Use A/B testing to find the best design and layout for your website.
6. Use trust symbols, such as security badges, to build trust and increase conversions.
7. Optimise the website for mobile devices, as more and more users are shopping on their smartphones.
8. Make it easy for customers to contact you with questions or concerns, and respond quickly to inquiries.
9. Use personalised recommendations and product suggestions based on browsing history and purchase history.
10. Use exit-intent pop-ups to capture email addresses from leaving visitors.

making sure you stand out ahead of competitors.

1. Clearly define and communicate your unique value proposition, highlighting what sets your products or services apart from competitors.
2. Develop a strong brand identity, including a consistent visual style and messaging across all marketing channels.
3. Leverage customer testimonials, reviews, and social proof to build trust and credibility.
4. Use targeted marketing to reach the specific customer segments you want to attract.
5. Use storytelling and emotional appeals to connect with customers on a deeper level.
6. Focus on building a strong online presence, including a website optimised for conversions and active social media accounts.
7. Use SEO and paid advertising to increase visibility and drive traffic to your website.
8. Offer exceptional customer service, and go above and beyond to create a memorable customer experience.
9. Create high-quality, informative content such as blog posts, ebooks, webinars, and videos to educate your customers and establish yourself as an authority in your industry.
10. Create loyalty and reward programs to incentivise frequent purchases and build long-term customer relationships.